Unable to register mangOH red with WP8548 on Airvantage

Hi!
I am trying to register a mangOH red with a WP8548 on Airvantage. I have followed the steps of these instructions and on step 14 of chapter 7 (page 39) I get a message that says

Context is not valid for the user

Developer console shows

raven.js:999 POST https://eu.airvantage.net/api/v1/privates/operations/systems/claim? timestamp=1530730387031&company=57ba3f757e8642d29abc8c28b83cb62d 403 (Forbidden)

Context is not valid for the user unknown.partner null

1 Like

Are you using a Sierra Wireless SIM ?

https://mangoh.discourse.group/t/mangoh-red-vs-x-operator-sim

Yes, I am using a Sierra Wireless SIM

oh well - just a thought.

Did you ever find a solution to this? I just tried to register my device and am running into the same issue.

I have same issue. Any clue what could be done here?

Hello

Yes, now I have the same issue. I trying to register Mango Yellow in Airvantage and I receive the messagge that “Context is not valid for the user”.

Attach Aivantage screen
https://we.tl/t-ayIP15M3qI

This is my Airvantage account for MangOH Red
https://eu.airvantage.net/start?company=9c480b0ef469448f8ef378171827f633

root@swi-mdm9x28-wp:~# cm info
Device: WP7702
IMEI: 352653090153388
IMEISV: 4
FSN: VU911670271210
Firmware Version: SWI9X06Y_02.31.04.00 57ceda jenkins 2019/08/09 07:27:36
Bootloader Version: SWI9X06Y_02.31.04.00 57ceda jenkins 2019/08/09 07:27:36
MCU Version: 002.012
PRI Part Number (PN): 9907365
PRI Revision: 001.006
Carrier PRI Name: SIERRA
Carrier PRI Revision: 001.023_000
SKU: 1103530
Last Reset Cause: Power Down
Resets Count: Expected: 22 Unexpected: 3
root@swi-mdm9x28-wp:~# cm sim info
Type: EXTERNAL_SLOT_1
ICCID: 89332401000013667452
Home Network Operator: