HL7800 no power to SIM, unable to detect


The above post link is in relation to my post.

I am using Mangoh Red with HL7800 module. I am using a sim from sierra wireless, well activated as per AIrvantage platform.

It seems that the micro sim receives no power at all, tried to detect the sim using various AT commands but I received either +CME ERROR 3 , +CME ERROR 4 or +CME ERROR 10 in response.
For instance:
>at at!band?
AT at!band?

+CME ERROR: 4

>at AT&K3
AT AT&K3

+CME ERROR: 4

>at AT+KSIMSEL=?
AT AT+KSIMSEL=?

+CME ERROR: 4

>at AT+KSIMDET?
AT AT+KSIMDET?

+CME ERROR: 4

I checked the supply voltage on CARD1_DET pin and found it to be around 300mV (which is too low). We tried to power up the board using CF3 usb, console usb and using an external battery but the results remained the same.

I’ve tried the following dip switch combos: (1,3,4,5 : ON, others : OFF), (1,3,5 : ON, others : OFF) , (1,5: ON, others OFF).

Also, I am getting weird traces on my terminal emulator from the device randomly:
>May 28 15:11:42.264 [D4] PDN_DEBUG deleting interface:p1 …

May 28 15:11:42.652 [D4] PDN_DEBUG CD [off] got from LT

May 28 15:23:42.168 [D4] PDN_DEBUG CD [on] got from LT

May 28 15:23:43.576 [D4] PDN_DEBUG Interface: p1

May 28 15:23:43.578 [D4] PDN_DEBUG IPv4 address 100.87.100.43

May 28 15:23:43.583 [D4] PDN_DEBUG support IPv4

May 28 15:23:43.588 [D4] PDN_DEBUG mtu:1500

May 28 15:23:43.592 [D4] PDN_DEBUG IPv6 mtu:1500

May 28 15:23:43.597 [D4] PDN_DEBUG Primary IPv4 DNS server address 8.8.8.8

May 28 15:23:43.603 [D4] PDN_DEBUG Secondary IPv4 DNS server address 4.2.2.2

Any help would be appreciated.

Hi,

What are the settings on switch SW401? For HL78, it should be 1,4 on and rest off.

regards,
Ashish

Hi Ashish,

It is an HL78, I’ve tried 1,4 already, same results.

Also, tried to activate a second sierra sim for the same, airvantage throws a “Partner provided cannot be found” error and this happens to be a new sim which hasn’t been previously registered!

what voltage do you see with new sim?

It’s 0.3mV for the new sim on CARD1_DET.