Can not detect external SIM on mangOH Red board

Hi,

I am using external physical SIM(UIMS=0) on manOH Red board with Sierra RC7611, but for some reason RC7611 is not detecting external SIM. However I am able to see embedded SIM(UIMS=1) on RC7611. Also we tried with different physical SIMs, none of them worked in the slot.

See AT command response below:

Manufacturer: Sierra Wireless, Incorporated

Model: RC7611

Revision: SWI9X07H_00.03.03.00 2bb7a4 jenkins 2020/04/15 07:57:29

IMEI: 352138110XXXXXX

IMEI SV: 14

FSN: 6M008285XXXXXX

+GCAP: +CGSM

OK

at!uims?

!UIMS: 0

OK

at+cpin?

+CME ERROR: SIM not inserted

Does anyone know what could be issue? Hardware? or Sierra Module?

Thanks,
Kalpit

I don’t see problem on my mangoh red board:

at!impref?
!IMPREF:
preferred fw version: 00.02.14.00
preferred carrier name: GENERIC
preferred config name: GENERIC_001.031_000
preferred subpri index: 000
current fw version: 00.02.14.00
current carrier name: GENERIC
current config name: GENERIC_001.031_000
current subpri index: 000

OK

at!uims?
!UIMS: 0

OK
ati3
Manufacturer: Sierra Wireless, Incorporated
Model: RC7611
Revision: SWI9X07H_00.02.14.00 ab458a jenkins 2020/03/03 05:50:56
IMEI: 352138110002575
IMEI SV: 10
FSN: 6M941280161002
+GCAP: +CGSM

OK
at+cpin?
+CPIN: READY

OK