Hello
After updating the device firmware to version 0.5.0 the device booted, connected to the Octave cloud for several seconds. Then the connection was lost and it can’t connect to the cloud again ever since. It boots, activates the vegas mode for several seconds, then the vegas mode turns off, no connection to the Octave cloud.
This is what I got from SSH:
root@swi-mdm9x28-wp:~# cm info
Device: WP7702
IMEI: 352653090188798
IMEISV: 4
FSN: 4L931585110110
Firmware Version: SWI9X06Y_02.32.02.00 c2e98c jenkins 2019/08/30 07:28:21
Bootloader Version: SWI9X06Y_02.32.02.00 c2e98c jenkins 2019/08/30 07:28:21
MCU Version: 002.013
PRI Part Number (PN): 9909138
PRI Revision: 001.001
Carrier PRI Name: SIERRA
Carrier PRI Revision: 001.027_000
SKU: 1104405
Last Reset Cause: Power Down
Resets Count: Expected: 595 Unexpected: 0
root@swi-mdm9x28-wp:~# cm radio
Power: ON
Current Network Operator: Partner IL
Current RAT: GSM network (LE_MRC_RAT_GSM)
Status: Registered, home network (LE_MRC_REG_HOME)
Signal: Very strong signal strength (5)
PS: Packet Switched Registered, home network (LE_MRC_REG_HOME)
root@swi-mdm9x28-wp:~# app status
[stopped] NtagDhubIf
[stopped] actions
[running] atAirVantage
[running] atQmiLinker
[running] atService
[running] audioService
[running] avcService
[stopped] battery
[stopped] bluetoothSensorTag
[stopped] bluetoothServices
[stopped] button
[stopped] buzzer
[stopped] canopen
[running] cellNetService
[stopped] cloudInterface
[running] dataConnectionService
[stopped] dataHub
[stopped] diagnostic
[stopped] environment
[running] fwupdateService
[running] gpioService
[stopped] helloYellow
[stopped] imu
[stopped] io
[stopped] leds
[stopped] light
[stopped] location
[stopped] modbus
[running] modemService
[stopped] ntag
[running] portService
[running] positioningService
[running] powerMgr
[running] qmiAirVantage
[stopped] remote
[running] secStore
[stopped] smsInboxService
[stopped] spiService
[stopped] tools
[stopped] util
[stopped] vegasMode
[stopped] virtual
[stopped] voiceCallService
[stopped] wifi
[stopped] wifiService
Could you please help me to perform diagnostic and restore the device functionality.