Cannot turn on radio on mangoH Yellow/WP7702

mangOH Yellow
1

Hi, everyone,

I just received my MangoH Yellow and am trying to activate it at the Octave site for a few hours without success. After searching through the forum and having tried the solutions mentioned here (Stuck in Low Power Mode - Image Preference Mismatch - #8 by liborsvehla - Legato Forum), I still cannot turn on its radio. Does anyone have any suggestions? Thanks.

root@swi-mdm9x28-wp:~# cm info
Device: WP7702
IMEI: 352653090426529
IMEISV: 4
FSN: 4L031670391210
Firmware Version: SWI9X06Y_02.32.02.00 c2e98c jenkins 2019/08/30 07:28:21
Bootloader Version: SWI9X06Y_02.32.02.00 c2e98c jenkins 2019/08/30 07:28:21
MCU Version: 002.013
PRI Part Number (PN): 9909138
PRI Revision: 001.010
Carrier PRI Name: SIERRA
Carrier PRI Revision: 001.027_000
SKU: 1104405
Last Reset Cause: Reset, User Requested
Resets Count: Expected: 35 Unexpected: 0
root@swi-mdm9x28-wp:~# cm radio
Power: OFF
Current Network Operator:
Current RAT: Module not registered on network, RAT not available
Status: Not registered and not currently searching for new operator (LE_MRC_REG_NONE)
Signal: No signal strength (0)
PS: Packet Switched Not registered (LE_MRC_REG_NONE)

root@swi-mdm9x28-wp:~# cm radio on
root@swi-mdm9x28-wp:~# cm radio
Power: OFF
Current Network Operator:
Current RAT: Module not registered on network, RAT not available
Status: Not registered and not currently searching for new operator (LE_MRC_REG_NONE)
Signal: No signal strength (0)
PS: Packet Switched Not registered (LE_MRC_REG_NONE)

2

what is the following respond in AT command port?
AT!ENTERCND=“A710”
AT!Gstatus?
AT!IMPREF?
AT+cpin?
at!UIMS?

3

Here the responses.

at!entercnd=“A710”
OK

AT!Gstatus?
!GSTATUS:
Current Time: 104 Temperature: 36
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0
Reset Counter: 2 Mode: LOW POWER MODE

OK

at!impref?
!IMPREF:
preferred fw version: 02.35.02.00
preferred carrier name: SIERRA
preferred config name: SIERRA_001.036_001
preferred subpri index: 000
current fw version: 02.32.02.00
current carrier name: SIERRA
current config name: SIERRA_001.027_000
current subpri index: 001

fw version mismatch
config name mismatch

OK
at+cpin?
+CPIN: READY

OK
at!uims?
!UIMS: 0

OK

4

The fw is not matched, you need to download the correct fw