App failed to receive SMS text from mobile phone

then i think that is ok

I have tried with a different operator , but still not working,
when I ran at+cgreg?, and get a +CGREG: 0,4, what does that mean?

root@swi-mdm9x28-wp:~# cm radio
Power:                         ON
Current Network Operator:
Current RAT:                   Module not registered on network, RAT not available
Status:                        Not registered and not currently searching for new operator (LE_MRC_REG_NONE)
Signal:                        No signal strength (0)
PS:                            Packet Switched Not registered (LE_MRC_REG_NONE)

root@swi-mdm9x28-wp:~# microcom /dev/ttyAT
at+cgreg?
+CGREG: 0,4

OK
root@swi-mdm9x28-wp:~# cm sim info
Type:                          EXTERNAL_SLOT_1
ICCID:                         89302690201010562497
Home Network Operator:
EID:
IMSI:                          302690500596401
Phone Number:

ati3
Manufacturer: Sierra Wireless, Incorporated
Model: WP7702
Revision: SWI9X06Y_02.32.02.00 c2e98c jenkins 2019/08/30 07:28:21
IMEI: 352653090137381
IMEI SV:  4
FSN: VU838385211510
+GCAP: +CGSM

OK
at+cpin?
+CPIN: READY

OK
at!selrat?
!SELRAT: 02, GSM 2G Only

OK
at!band?
Index, Name
00, All bands

OK
at!gstatus?
!GSTATUS:
Current Time:  9220             Temperature: 37
Modem Mitigate Level: 0         ModemProc Mitigate Level: 0
Reset Counter: 1                Mode:        ONLINE
System mode:   GSM              PS state:    Not attached
IMS reg state: UNKNOWN          IMS mode:    Not Support
IMS Srv State: UNKNOWN SMS,UNKNOWN VoIP
GSM band:      GSM900
GSM channel:   9
GMM (PS) state:DEREGISTERED     LIMITED SERVICE
MM (CS) state: IDLE             PLMN SEARCH

Serving cell:  0 (Unknown    )
RX level (dBm):0.0      LAC:         0000 (0)
GPRS state:    GPRS IDLE        Cell ID:     FFFFFFFF (4294967295)

OK
at!impref?
!IMPREF:
 preferred fw version:    02.32.02.00
 preferred carrier name:  SIERRA
 preferred config name:   SIERRA_001.027_000
 preferred subpri index:  001
 current fw version:      02.32.02.00
 current carrier name:    SIERRA
 current config name:     SIERRA_001.027_000
 current subpri index:    001

OK
at+creg?
+CREG: 0,0

OK

“4” in +CGREG means unknown reason…
How about the generic FW here?

https://source.sierrawireless.com/resources/airprime/software/wp77xx/wp77xx-firmware-release-12/#sthash.3cNN2f5a.dpbs

Do you know why it cannot register to network? is that because of the sim card?

I don’t know, you can try other sim card