# Unable to register mangOH red with WP8548 on Airvantage **URL:** \ **Category:** mangOH Red\ **Created:** [July 4, 2018, 7:02pm UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661 "2018-07-04T19:02:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![marcosantar93](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcosantar93](https://mangoh.discourse.group/u/marcosantar93)\ **Post date:** [July 4, 2018, 7:02pm UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661/1 "2018-07-04T19:02:53Z")
Hi! I am trying to register a mangOH red with a WP8548 on Airvantage. I have followed the steps of [these instructions](https://mangoh.io/uploaded-documents/Reference/mangOH%20Red/Discover/Getting%20Started/mangOH_Red_GSG_%28Linux%29.pdf) and on step 14 of chapter 7 (page 39) I get a message that says > Context is not valid for the user Developer console shows `raven.js:999 POST https://eu.airvantage.net/api/v1/privates/operations/systems/claim? timestamp=1530730387031&company=57ba3f757e8642d29abc8c28b83cb62d 403 (Forbidden)` `Context is not valid for the user unknown.partner null` ---
**Author:** ![awneil](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/awneil/32/486_2.png) [@awneil](https://mangoh.discourse.group/u/awneil)\ **Post date:** [July 5, 2018, 6:42am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661/3 "2018-07-05T06:42:52Z")
Are you using a Sierra Wireless SIM ? [https://mangoh.discourse.group/t/mangoh-red-vs-x-operator-sim](https://mangoh.discourse.group/t/mangoh-red-vs-x-operator-sim) ---
**Author:** ![marcosantar93](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcosantar93](https://mangoh.discourse.group/u/marcosantar93)\ **Post date:** [July 5, 2018, 1:27pm UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661/4 "2018-07-05T13:27:53Z")
Yes, I am using a Sierra Wireless SIM ---
**Author:** ![awneil](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/awneil/32/486_2.png) [@awneil](https://mangoh.discourse.group/u/awneil)\ **Post date:** [July 5, 2018, 2:33pm UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661/5 "2018-07-05T14:33:42Z")
oh well - just a thought. ---
**Author:** ![grafmark59](https://avatars.discourse-cdn.com/v4/letter/g/e19adc/32.png) [@grafmark59](https://mangoh.discourse.group/u/grafmark59)\ **Post date:** [October 1, 2018, 4:08pm UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661/6 "2018-10-01T16:08:22Z")
Did you ever find a solution to this? I just tried to register my device and am running into the same issue. ---
**Author:** ![Denys](https://avatars.discourse-cdn.com/v4/letter/d/9de0a6/32.png) [@Denys](https://mangoh.discourse.group/u/Denys)\ **Post date:** [July 29, 2019, 8:18am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661/7 "2019-07-29T08:18:37Z")
I have same issue. Any clue what could be done here? ---
**Author:** ![Larumbe2019](https://avatars.discourse-cdn.com/v4/letter/l/47e85d/32.png) [@Larumbe2019](https://mangoh.discourse.group/u/Larumbe2019)\ **Post date:** [September 25, 2019, 11:17am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661/8 "2019-09-25T11:17:02Z")
Hello Yes, now I have the same issue. I trying to register Mango Yellow in Airvantage and I receive the messagge that “Context is not valid for the user”. Attach Aivantage screen [https://we.tl/t-ayIP15M3qI](https://we.tl/t-ayIP15M3qI) This is my Airvantage account for MangOH Red [https://eu.airvantage.net/start?company=9c480b0ef469448f8ef378171827f633](https://eu.airvantage.net/start?company=9c480b0ef469448f8ef378171827f633) root@swi-mdm9x28-wp:~# cm info Device: WP7702 IMEI: 352653090153388 IMEISV: 4 FSN: VU911670271210 Firmware Version: SWI9X06Y\_02.31.04.00 57ceda jenkins 2019/08/09 07:27:36 Bootloader Version: SWI9X06Y\_02.31.04.00 57ceda jenkins 2019/08/09 07:27:36 MCU Version: 002.012 PRI Part Number (PN): 9907365 PRI Revision: 001.006 Carrier PRI Name: SIERRA Carrier PRI Revision: 001.023\_000 SKU: 1103530 Last Reset Cause: Power Down Resets Count: Expected: 22 Unexpected: 3 root@swi-mdm9x28-wp:~# cm sim info Type: EXTERNAL\_SLOT\_1 ICCID: 89332401000013667452 Home Network Operator: