# Unable to register Mangoh Red on Airvantage

**URL:** <https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396>\
**Category:** Uncategorized\
**Created:** [June 27, 2021, 9:39pm UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396 "2021-06-27T21:39:53Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![mitchelldavis1](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@mitchelldavis1](https://mangoh.discourse.group/u/mitchelldavis1)\
**Post date:** [June 27, 2021, 9:39pm UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/1 "2021-06-27T21:39:53Z")

</div>

[subscription.not.linked.to.system]

---

<div class="post-metadata">

**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [June 28, 2021, 12:10am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/2 "2021-06-28T00:10:26Z")

</div>

How is your step???

---

<div class="post-metadata">

**Author:** ![mitchelldavis1](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@mitchelldavis1](https://mangoh.discourse.group/u/mitchelldavis1)\
**Post date:** [June 28, 2021, 2:14am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/3 "2021-06-28T02:14:50Z")

</div>

Removed device because firmware version error. Device will not register to my account now

---

<div class="post-metadata">

**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [June 28, 2021, 2:30am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/4 "2021-06-28T02:30:17Z")

</div>

did you find problem if register another device?

---

<div class="post-metadata">

**Author:** ![mitchelldavis1](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@mitchelldavis1](https://mangoh.discourse.group/u/mitchelldavis1)\
**Post date:** [June 28, 2021, 3:10am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/5 "2021-06-28T03:10:36Z")

</div>

I only have the one device. I get Subscription not linked to system when trying to register it

---

<div class="post-metadata">

**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [June 28, 2021, 4:01am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/6 "2021-06-28T04:01:31Z")

</div>

then can you delete the device in system view?

---

<div class="post-metadata">

**Author:** ![mitchelldavis1](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@mitchelldavis1](https://mangoh.discourse.group/u/mitchelldavis1)\
**Post date:** [June 28, 2021, 4:54am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/7 "2021-06-28T04:54:17Z")

</div>

I already deleted it. I want to add it back

---

<div class="post-metadata">

**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [June 28, 2021, 5:03am UTC](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-on-airvantage/9396/8 "2021-06-28T05:03:03Z")

</div>

does the “help” button help you?

You might also need to seek support here:

> **[Connectivity and Cloud Services](https://forum.sierrawireless.com/c/cloud-management-services/10)**
>
> Topics related to connectivity, cloud, and device management