# Unable to connect to data on WP8548 **URL:** \ **Category:** mangOH Green\ **Created:** [September 12, 2017, 6:20am UTC](https://mangoh.discourse.group/t/unable-to-connect-to-data-on-wp8548/733 "2017-09-12T06:20:14Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![raghavendrab](https://avatars.discourse-cdn.com/v4/letter/r/4da419/32.png) [@raghavendrab](https://mangoh.discourse.group/u/raghavendrab)\ **Post date:** [September 12, 2017, 6:20am UTC](https://mangoh.discourse.group/t/unable-to-connect-to-data-on-wp8548/733/1 "2017-09-12T06:20:15Z")
Hi, I am using an Airtel postpaid sim card and trying to connect to data but unable to do so. root@swi-mdm9x15:~# cm radio status Power: ON Current Network Operator: IDEA RAT: GSM network (LE\_MRC\_RAT\_GSM) Status: Registration was denied, usually because of invalid access credentials (LE\_MRC\_REG\_DENIED) Signal: Weak signal strength (2) root@swi-mdm9x15:~# cm sim status SIM card is inserted and unlocked (LE\_SIM\_READY). root@swi-mdm9x15:~# cm sim info Type: EXTERNAL\_SLOT\_1 ICCID: 8991000900273190671 Home Network Operator: IND airtel IMSI: 404450934266440 Phone Number: root@swi-mdm9x15:~# cm data info Index: 1 APN: [airtelgprs.com](http://airtelgprs.com) PDP Type: IPV4V6 Connected: no root@swi-mdm9x15:~# cm data connect 150 Timed-out Here are the debug logs: Jan 6 02:27:15 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (97). Jan 6 02:27:15 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (98). Jan 6 02:27:15 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (99). Jan 6 02:27:15 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (100). Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (101). Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (102). Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (103). Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (104). Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | LE\_FILENAME ExtractFileDescriptor() 33 | Received fd (105). Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 762 | QMI\_DMS\_GET\_OPERATING\_MODE\_REQ\_V01 sent to Modem Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_mrc\_server.c Handle\_le\_mrc\_GetRadioPower() 1931 | Sending response to client session 0x289ac : 8 bytes sent Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_sim\_server.c Handle\_le\_sim\_GetSelectedCard() 712 | Sending response to client session 0x2891c : 4 bytes sent Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 762 | QMI\_DMS\_UIM\_GET\_STATE\_REQ\_V01 sent to Modem Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 762 | QMI\_DMS\_UIM\_GET\_PIN\_STATUS\_REQ\_V01 sent to Modem Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/le\_pa T=main | pa\_sim\_qmi\_dms.c MapSimState() 695 | QMI sim state 0 pin state 3 Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/le\_pa T=main | pa\_sim\_qmi\_dms.c pa\_sim\_GetState() 1690 | SIM state 2 Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_sim\_server.c Handle\_le\_sim\_IsPresent() 890 | Sending response to client session 0x2891c : 1 bytes sent Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 762 | QMI\_DMS\_UIM\_GET\_STATE\_REQ\_V01 sent to Modem Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 762 | QMI\_DMS\_UIM\_GET\_PIN\_STATUS\_REQ\_V01 sent to Modem Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/le\_pa T=main | pa\_sim\_qmi\_dms.c MapSimState() 695 | QMI sim state 0 pin state 3 Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/le\_pa T=main | pa\_sim\_qmi\_dms.c pa\_sim\_GetState() 1690 | SIM state 2 Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_sim\_server.c Handle\_le\_sim\_GetState() 1255 | Sending response to client session 0x2891c : 4 bytes sent Jan 6 02:27:16 swi-mdm9x15 user. info Legato: INFO | modemDaemon[524]/le\_pa T=main | pa\_mrc\_qmi.c pa\_mrc\_GetNetworkRegState() 2040 | called Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/swiQmi T=main | swiQmi.c swiQmi\_CheckResponse() 762 | QMI\_NAS\_GET\_SERVING\_SYSTEM\_REQ\_MSG\_V01 sent to Modem Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/le\_pa T=main | pa\_mrc\_qmi.c TranslateRegState() 465 | Translate qmiRegState 3 and qmiRoamingInd 0 Jan 6 02:27:16 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_mrc\_server.c Handle\_le\_mrc\_GetNetRegState() 1804 | Sending response to client session 0x289ac : 8 bytes sent Jan 6 02:27:52 swi-mdm9x15 daemon. info dnsmasq-dhcp[741]: DHCPINFORM(usb0) 192.168.2.3 76:51:61:7c:c9:91 Jan 6 02:27:52 swi-mdm9x15 daemon. info dnsmasq-dhcp[741]: DHCPACK(usb0) 192.168.2.3 76:51:61:7c:c9:91 BLR-NBDLJCM43C2 Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_mrc\_server.c CleanupClientData() 195 | Client 0xa157c is closed !!! Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_mrc\_server.c CleanupClientData() 216 | Found session ref 0x289ac; does not match Jan 6 02:29:46 swi-mdm9x15 user. info Legato: INFO | dcsDaemon[521]/dataConnectionService T=main | dcsServer.c CloseSessionEventHandler() 1419 | Client 0x3302c killed, remove allocated ressources Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_mdc\_server.c CleanupClientData() 195 | Client 0xa144c is closed !!! Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_mdc\_server.c CleanupClientData() 216 | Found session ref 0xa02c4; does not match Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_sim\_server.c CleanupClientData() 195 | Client 0xa1254 is closed !!! Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_sim\_server.c CleanupClientData() 216 | Found session ref 0x2891c; does not match Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_sms\_server.c CleanupClientData() 195 | Client 0xa1124 is closed !!! Jan 6 02:29:46 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_info\_server.c CleanupClientData() 195 | Client 0xa0f2c is closed !!! Jan 6 02:29:47 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_adc\_server.c CleanupClientData() 195 | Client 0xa0dfc is closed !!! Jan 6 02:29:47 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_temp\_server.c CleanupClientData() 195 | Client 0xa0c04 is closed !!! Jan 6 02:29:47 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_ips\_server.c CleanupClientData() 195 | Client 0xa0ad4 is closed !!! Jan 6 02:29:47 swi-mdm9x15 user.debug Legato: DBUG | modemDaemon[524]/framework T=main | le\_rtc\_server.c CleanupClientData() 195 | Client 0xa08dc is closed !!! Jan 6 02:30:21 swi-mdm9x15 daemon. info dnsmasq-dhcp[741]: DHCPINFORM(usb0) 192.168.2.3 76:51:61:7c:c9:91 data connection just times out. i think the below value is indication of the problem but I do not the reason behind it Status: Registration was denied, usually because of invalid access credentials (LE\_MRC\_REG\_DENIED) Please let me know if I am missing something. Thanks, Raghu ---
**Author:** ![virpadte](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/virpadte/32/245_2.png) [@virpadte](https://mangoh.discourse.group/u/virpadte)\ **Post date:** [September 21, 2017, 3:03am UTC](https://mangoh.discourse.group/t/unable-to-connect-to-data-on-wp8548/733/2 "2017-09-21T03:03:50Z")
I am facing a similar problem trying to use an At&T SIM card in a FX30. Can someone please help? ---
**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\ **Post date:** [September 21, 2017, 3:31am UTC](https://mangoh.discourse.group/t/unable-to-connect-to-data-on-wp8548/733/3 "2017-09-21T03:31:44Z")
> [@raghavendrab](#): > > Status: Registration was denied, usually because of invalid access credentials (LE\_MRC\_REG\_DENIED) Status: Registration was denied, usually because of invalid access credentials (LE\_MRC\_REG\_DENIED) Have you tried a different SIM? ---
**Author:** ![raghavendrab](https://avatars.discourse-cdn.com/v4/letter/r/4da419/32.png) [@raghavendrab](https://mangoh.discourse.group/u/raghavendrab)\ **Post date:** [September 21, 2017, 4:35am UTC](https://mangoh.discourse.group/t/unable-to-connect-to-data-on-wp8548/733/4 "2017-09-21T04:35:20Z")
There were a couple of problems which was causing that behaviour. 1. The antenna was connected properly. 2. Airtel data connectivity was bad in my office for many days when i was trying to connect the board. Now i am able to connect data from my WP8548 module. Thanks for the help ---
**Author:** ![virpadte](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/virpadte/32/245_2.png) [@virpadte](https://mangoh.discourse.group/u/virpadte)\ **Post date:** [September 26, 2017, 9:44pm UTC](https://mangoh.discourse.group/t/unable-to-connect-to-data-on-wp8548/733/5 "2017-09-26T21:44:03Z")
@asyal Thanks I had the same problem! Changing the antenna solved it for me!