# MangOH Red Not Transmitting **URL:** \ **Category:** mangOH Red\ **Created:** [March 17, 2020, 4:44am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074 "2020-03-17T04:44:43Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 17, 2020, 4:44am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/1 "2020-03-17T04:44:43Z")
Hello, I have started working through the new getting started guide (non-octave) for my device. I have reached the step where I am to start redCloud. After this is done, there is no sensor data on my AirVantage account. Any help would be greatly appreciated. Thanks ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 17, 2020, 6:55am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/2 "2020-03-17T06:55:07Z")
seems you can make it work in the past: > [@Air Vantage issues](https://mangoh.discourse.group/t/air-vantage-issues/3417/8): > > do you enable switch 3 om SW401 on the board? Please see if you can see the sensor value, e.g. cat /sys/bus/i2c/devices/4-0068/iio:device0/in\_anglvel\_x\_raw cat /sys/bus/i2c/devices/4-0068/iio:device0/in\_temp\_raw Also please check if you can receive the sensor data in AVMS webpage: [image] ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 17, 2020, 6:47pm UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/3 "2020-03-17T18:47:17Z")
I recently started the device up again, and now the issue persists. ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 17, 2020, 11:09pm UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/4 "2020-03-17T23:09:32Z")
Not sure what have you done before. Maybe u You can check the sensor driver and app log ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 17, 2020, 11:14pm UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/5 "2020-03-17T23:14:55Z")
How do I check the sensor driver and app log? ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 18, 2020, 12:01am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/6 "2020-03-18T00:01:23Z")
Please see if you can see the sensor value, e.g. cat /sys/bus/i2c/devices/4-0068/iio:device0/in\_anglvel\_x\_raw cat /sys/bus/i2c/devices/4-0068/iio:device0/in\_temp\_raw For the app log, you can see in “logread -f” ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 12:30am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/7 "2020-03-18T00:30:02Z")
Mar 18 00:28:55 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘accel’ expired Mar 18 00:28:55 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘gyro’ expired Mar 18 00:28:55 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushAcceleration() 496 | Failed to push to AirVantage Agent (LE\_FAULT). Mar 18 00:28:55 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushJson() 805 | LE\_FAULT: Delivery of ‘/obs/accel’ stalled. Mar 18 00:28:55 swi-mdm9x28-wp user.warn Legato: -WRN- | cloud[2591]/avPublisher T=main | avPublisher.c HandleAvPushComplete() 225 | Push to AirVantage failed (/obs/accel). Retrying… Mar 18 00:28:55 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘position’ expired Mar 18 00:28:55 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushAngularVelocity() 585 | Failed to push to AirVantage Agent (LE\_FAULT). Mar 18 00:28:55 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushJson() 805 | LE\_FAULT: Delivery of ‘/obs/gyro’ stalled. Mar 18 00:28:55 swi-mdm9x28-wp user.warn Legato: -WRN- | cloud[2591]/avPublisher T=main | avPublisher.c HandleAvPushComplete() 225 | Push to AirVantage failed (/obs/gyro). Retrying… Mar 18 00:28:55 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c RestartTimerPhys() 289 | timer ‘pressure’ started Mar 18 00:28:55 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushPosition() 703 | Failed to push to AirVantage Agent (LE\_FAULT). Mar 18 00:28:55 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushJson() 805 | LE\_FAULT: Delivery of ‘/obs/position’ stalled. Mar 18 00:28:55 swi-mdm9x28-wp user.warn Legato: -WRN- | cloud[2591]/avPublisher T=main | avPublisher.c HandleAvPushComplete() 225 | Push to AirVantage failed (/obs/position). Retrying… Mar 18 00:28:55 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘pressure’ expired Mar 18 00:28:55 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘pressure/temp’ expired Mar 18 00:28:55 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c RestartTimerPhys() 289 | timer ‘light’ started Mar 18 00:28:56 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘light’ expired Mar 17 17:28:56 swi-mdm9x28-wp user.err kernel: [2773.041901] i2c-msm-v2 78b8000.i2c: NACK: slave not responding, ensure its powered: msgs(n:1 cur:0 tx) bc(rx:0 tx:2) mode:FIFO slv\_addr:0x3a MSTR\_STS:0x0c1300c8 OPER:0x00000090 Mar 17 17:28:56 swi-mdm9x28-wp user.err kernel: [2773.056695] i2c-msm-v2 78b8000.i2c: NACK: slave not responding, ensure its powered: msgs(n:1 cur:0 tx) bc(rx:0 tx:2) mode:FIFO slv\_addr:0x3a MSTR\_STS:0x0c1300c8 OPER:0x00000090 Mar 17 17:28:56 swi-mdm9x28-wp user.info kernel: [2773.105031] gpio\_check\_and\_wake: wake-n\_gpio26 STATE=WAKEUP Mar 17 17:28:56 swi-mdm9x28-wp user.info kernel: [2773.120026] gpio\_check\_and\_wake: wake-n\_gpio26 STATE=SLEEP Mar 18 00:28:56 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c RestartTimerPhys() 289 | timer ‘accel’ started Mar 18 00:29:05 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘accel’ expired Mar 18 00:29:05 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘gyro’ expired Mar 18 00:29:05 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushAcceleration() 496 | Failed to push to AirVantage Agent (LE\_FAULT). Mar 18 00:29:05 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushJson() 805 | LE\_FAULT: Delivery of ‘/obs/accel’ stalled. Mar 18 00:29:05 swi-mdm9x28-wp user.warn Legato: -WRN- | cloud[2591]/avPublisher T=main | avPublisher.c HandleAvPushComplete() 225 | Push to AirVantage failed (/obs/accel). Retrying… Mar 18 00:29:05 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘position’ expired Mar 18 00:29:05 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushAngularVelocity() 585 | Failed to push to AirVantage Agent (LE\_FAULT). Mar 18 00:29:05 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushJson() 805 | LE\_FAULT: Delivery of ‘/obs/gyro’ stalled. Mar 18 00:29:05 swi-mdm9x28-wp user.warn Legato: -WRN- | cloud[2591]/avPublisher T=main | avPublisher.c HandleAvPushComplete() 225 | Push to AirVantage failed (/obs/gyro). Retrying… Mar 18 00:29:05 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c RestartTimerPhys() 289 | timer ‘pressure’ started Mar 18 00:29:05 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushPosition() 703 | Failed to push to AirVantage Agent (LE\_FAULT). Mar 18 00:29:05 swi-mdm9x28-wp user.crit Legato: _CRT_ | cloud[2591]/avPublisher T=main | avPublisher.c PushJson() 805 | LE\_FAULT: Delivery of ‘/obs/position’ stalled. Mar 18 00:29:05 swi-mdm9x28-wp user.warn Legato: -WRN- | cloud[2591]/avPublisher T=main | avPublisher.c HandleAvPushComplete() 225 | Push to AirVantage failed (/obs/position). Retrying… Mar 18 00:29:05 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘pressure’ expired Mar 18 00:29:05 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘pressure/temp’ expired Mar 18 00:29:05 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c RestartTimerPhys() 289 | timer ‘light’ started Mar 18 00:29:06 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c ProcessExpiredTimer() 392 | Timer ‘light’ expired Mar 17 17:29:06 swi-mdm9x28-wp user.err kernel: [2783.041819] i2c-msm-v2 78b8000.i2c: NACK: slave not responding, ensure its powered: msgs(n:1 cur:0 tx) bc(rx:0 tx:2) mode:FIFO slv\_addr:0x3a MSTR\_STS:0x0c1300c8 OPER:0x00000090 Mar 17 17:29:06 swi-mdm9x28-wp user.err kernel: [2783.056635] i2c-msm-v2 78b8000.i2c: NACK: slave not responding, ensure its powered: msgs(n:1 cur:0 tx) bc(rx:0 tx:2) mode:FIFO slv\_addr:0x3a MSTR\_STS:0x0c1300c8 OPER:0x00000090 Mar 17 17:29:06 swi-mdm9x28-wp user.info kernel: [2783.104938] gpio\_check\_and\_wake: wake-n\_gpio26 STATE=WAKEUP Mar 17 17:29:06 swi-mdm9x28-wp user.info kernel: [2783.121863] gpio\_check\_and\_wake: wake-n\_gpio26 STATE=SLEEP Mar 18 00:29:06 swi-mdm9x28-wp user.debug Legato: DBUG | redSensor[1716]/framework T=main | timer.c RestartTimerPhys() 289 | timer ‘accel’ started ^C root@swi-mdm9x28-wp:~# ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 12:30am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/8 "2020-03-18T00:30:27Z")
for temp i get the value of 2095 ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 12:32am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/9 "2020-03-18T00:32:04Z")
In the log I just posted, I noticed that the message “Push to AirVantage failed” appears frequently. Is there some way to fix that? ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 18, 2020, 12:35am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/10 "2020-03-18T00:35:29Z")
Please see if you can see the sensor value, e.g. cat /sys/bus/i2c/devices/4-0068/iio:device0/in\_anglvel\_x\_raw cat /sys/bus/i2c/devices/4-0068/iio:device0/in\_temp\_raw ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 18, 2020, 12:36am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/11 "2020-03-18T00:36:00Z")
Did you register the module in avms website? you need to type AT+WDSS=1,1 in /dev/ttyAT to connect to Airvantage server. ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 2:48am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/12 "2020-03-18T02:48:32Z")
the temperature reading is 2840 I typed in the AT+WDSS=1,1 as well. ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 18, 2020, 2:57am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/13 "2020-03-18T02:57:48Z")
What did you see in the monitor view in avms ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 3:10am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/14 "2020-03-18T03:10:28Z")
there is data in the last communication area, but none of the data makes sense. also, none of the data in last communication is posted in the graphs below. The graphs read ‘no data’ ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 18, 2020, 3:20am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/15 "2020-03-18T03:20:51Z")
Can you capture the screen ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 3:33am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/16 "2020-03-18T03:33:48Z")
![pic](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/e/e916199e15f21523abbebcae9e49755c6a0630b7.png) ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 18, 2020, 4:01am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/17 "2020-03-18T04:01:38Z")
then that means it is working fine that data is sent to the AVMS server if you confirm the date is correct. ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 4:28am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/18 "2020-03-18T04:28:01Z")
the date is correct, but none of the data is being printed on the graphs, per the manual ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [March 18, 2020, 5:06am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/19 "2020-03-18T05:06:52Z")
then is it back to the same problem as this thread? > [@Air Vantage issues](https://mangoh.discourse.group/t/air-vantage-issues/3417/18): > > then module can send data to AVMS server. Have you import a appmodel file in the AVMS webpage? I remember those widget needs this file to be imported. [appmodel\_PoC\_17.08.app.zip](https://mangoh.discourse.group/uploads/short-url/t01J9QGpHPe4fgT5ToPQhnntosj.zip) (894 Bytes) if yes, then that means the mangoh red can transmit data, just cannot display on your graph. ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [March 18, 2020, 5:07am UTC](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074/20 "2020-03-18T05:07:48Z")
Yes. Back then i uploaded that zip file but nothing changed. [Next page](https://mangoh.discourse.group/t/mangoh-red-not-transmitting/4074.md?page=2)