# Installation issue

**URL:** <https://mangoh.discourse.group/t/installation-issue/1723>\
**Category:** mangOH Red\
**Created:** [July 16, 2018, 7:18pm UTC](https://mangoh.discourse.group/t/installation-issue/1723 "2018-07-16T19:18:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nsubrama](https://avatars.discourse-cdn.com/v4/letter/n/a698b9/32.png) [@nsubrama](https://mangoh.discourse.group/u/nsubrama)\
**Post date:** [July 16, 2018, 7:18pm UTC](https://mangoh.discourse.group/t/installation-issue/1723/1 "2018-07-16T19:18:21Z")

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My MangoH activation seems to go fine upto a point. I have no connection from the device now and obviously no updates on the dashboard. Here’s the current cm command outputs  
cm data  
Index: 1  
APN: [internet.sierrawireless.com](http://internet.sierrawireless.com)  
PDP Type: IPV4  
Connected: no  
Power: ON  
Current Network Operator: T-Mobile  
RAT: UMTS network (LE\_MRC\_RAT\_UMTS)  
Status: Registered to a roaming network (LE\_MRC\_REG\_ROAMING)  
Signal: Very strong signal strength (5)  
cm info firmware  
SWI9X15Y\_07.12.09.00 r34123 CARMD-EV-FRMWR1 2017/04/26 23:34:19  
cm sim number  
Phone Number:  
cm sim status  
SIM card is inserted and unlocked (LE\_SIM\_READY).  
[also posted on sierra forum]

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**Author:** ![Francis.duhaut](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/francis.duhaut/32/350_2.png) [@Francis.duhaut](https://mangoh.discourse.group/u/Francis.duhaut)\
**Post date:** [July 17, 2018, 4:23am UTC](https://mangoh.discourse.group/t/installation-issue/1723/2 "2018-07-17T04:23:41Z")

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Try  
cm data connect

To have registration update on Air vantage you need to set the heartbeat (click the communication button on the dashboard). Select 15mn and power off/on the board and start airvantage connection in your apps.

Francis