# Failing to get first communication for WP7601

**URL:** <https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331>\
**Category:** mangOH Red\
**Created:** [April 12, 2018, 8:48pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331 "2018-04-12T20:48:49Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![llonkrednaxela](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@llonkrednaxela](https://mangoh.discourse.group/u/llonkrednaxela)\
**Post date:** [April 12, 2018, 8:48pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/1 "2018-04-12T20:48:49Z")

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I have a MangOH red board and a WP7601 modem. I’m trying to run through the tutorial found here: [https://mangoh.io/uploaded-documents/Reference/mangOH%20Red/Discover/Getting%20Started/mangOH\_Red\_GSG\_(Windows).pdf](https://mangoh.io/uploaded-documents/Reference/mangOH%20Red/Discover/Getting%20Started/mangOH_Red_GSG_%28Windows%29.pdf)

I get as far as page 42 basically without issue. I can connect to it locally via ssh, it says it’s connected/registered on the network when I type cm radio, I registered it on the MangOH air vantage website, and I can see it’s information there, but there has been no communication with the site. despite whatever I’ve done, the device doesn’t seem to be sending anything to its great overlord in the clouds.

Help?

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<div class="post-metadata">

**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\
**Post date:** [April 12, 2018, 8:52pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/2 "2018-04-12T20:52:48Z")

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did you set the apn?  
did you set the pdp?

Did you run the redSensorTocloud?

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<div class="post-metadata">

**Author:** ![llonkrednaxela](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@llonkrednaxela](https://mangoh.discourse.group/u/llonkrednaxela)\
**Post date:** [April 12, 2018, 8:55pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/3 "2018-04-12T20:55:27Z")

</div>

the apn is [internet.sierrawireless.com](http://internet.sierrawireless.com)  
I set pdp to IPV4

I have stopped and started redSensorToCloud a few times. It is running.

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<div class="post-metadata">

**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\
**Post date:** [April 12, 2018, 8:58pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/4 "2018-04-12T20:58:23Z")

</div>

can you run  
logread -f

and share the logfiles?

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<div class="post-metadata">

**Author:** ![llonkrednaxela](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@llonkrednaxela](https://mangoh.discourse.group/u/llonkrednaxela)\
**Post date:** [April 12, 2018, 9:00pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/5 "2018-04-12T21:00:50Z")

</div>

A bit to unpack here:

Alex Knoll [llonkrednaxela@gmail.com](mailto:llonkrednaxela@gmail.com)  
2:00 PM (0 minutes ago)  
to me  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcServer.c PollingTimerExpiryHandler() 1856 | Polling timer expired  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c avcClient\_Connect() 840 | Retry timer already running  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c avcClient\_Connect() 911 | Starting retry timer of 15 min at index 0  
Apr 12 20:58:57 swi-mdm9x28 user.warn Legato: -WRN- | avcDaemon[5528]/avcDaemon T=main | avcServer.c le\_avc\_GetPollingTimer() 3489 | Unable to read lifetime from server configuration, using(1) minutes  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcServer.c PollingTimerExpiryHandler() 1866 | A connection to server will be made in 1 minutes  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:58:57 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 560 | Connected 1  
Apr 12 20:58:57 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c BearerEventCb() 588 | ERROR in LwM2M obj reg  
Apr 12 20:59:05 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcServer.c ProcessUpdateStatus() 1371 | Update state: Authentication started  
Apr 12 20:59:07 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcServer.c ProcessUpdateStatus() 1371 | Update state: Session with BS started  
Apr 12 20:59:19 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c EventHandler() 443 | Session failure  
Apr 12 20:59:19 swi-mdm9x28 user.err Legato: =ERR= | avcDaemon[5528]/avcDaemon T=main | avcClient.c EventHandler() 451 | Session failure on bootstrap server  
Apr 12 20:59:19 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcServer.c ProcessUpdateStatus() 1371 | Update state: Session failed  
Apr 12 20:59:19 swi-mdm9x28 user.info Legato: INFO | avcDaemon[5528]/avcDaemon T=main | avcServer.c ProcessUpdateStatus() 1371 | Update state: Session stopped  
Apr 12 20:59:19 swi-mdm9x28 user.debug Legato: DBUG | redSensorToCloud[10524]/avPublisherComponent T=main | avPublisher.c AvSessionStateHandler() 1206 | Session Stopped  
Apr 12 20:59:19 swi-mdm9x28 user.debug Legato: DBUG | redSensorToCloud[10524]/avPublisherComponent T=main | avPublisher.c AvSessionStateHandler() 1210 | Record push timer not running

---

<div class="post-metadata">

**Author:** ![llonkrednaxela](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@llonkrednaxela](https://mangoh.discourse.group/u/llonkrednaxela)\
**Post date:** [April 12, 2018, 9:01pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/6 "2018-04-12T21:01:58Z")

</div>

ignore the email bit, I emailed the logfile out of the vm because normal copying wasn’t working.

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<div class="post-metadata">

**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\
**Post date:** [April 12, 2018, 9:02pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/7 "2018-04-12T21:02:29Z")

</div>

Is the device registered on AV? Doesnt seem to be.

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<div class="post-metadata">

**Author:** ![llonkrednaxela](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@llonkrednaxela](https://mangoh.discourse.group/u/llonkrednaxela)\
**Post date:** [April 12, 2018, 9:04pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/8 "2018-04-12T21:04:04Z")

</div>

I made an account and hit register device. I entered the ICCID, the IMEI, and the FSN in, but it seems to be unable to communicate with the board.

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<div class="post-metadata">

**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\
**Post date:** [April 12, 2018, 9:04pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/9 "2018-04-12T21:04:56Z")

</div>

Can you double check on the values that were entered for the device?

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<div class="post-metadata">

**Author:** ![llonkrednaxela](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@llonkrednaxela](https://mangoh.discourse.group/u/llonkrednaxela)\
**Post date:** [April 12, 2018, 9:11pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/10 "2018-04-12T21:11:44Z")

</div>

You’re a godsend. The IMEI was wrong. It now is showing up under data usage, but it still says there has been no communication.

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<div class="post-metadata">

**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\
**Post date:** [April 12, 2018, 9:12pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/11 "2018-04-12T21:12:24Z")

</div>

Now, power cycle and start again 🙂

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<div class="post-metadata">

**Author:** ![llonkrednaxela](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@llonkrednaxela](https://mangoh.discourse.group/u/llonkrednaxela)\
**Post date:** [April 12, 2018, 9:21pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/12 "2018-04-12T21:21:31Z")

</div>

Thank you! It’s finally communicating.

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<div class="post-metadata">

**Author:** ![Kayathri](https://avatars.discourse-cdn.com/v4/letter/k/e56c9b/32.png) [@Kayathri](https://mangoh.discourse.group/u/Kayathri)\
**Post date:** [May 23, 2018, 12:08pm UTC](https://mangoh.discourse.group/t/failing-to-get-first-communication-for-wp7601/1331/13 "2018-05-23T12:08:59Z")

</div>

Dear asyal,

I am trying to register new device. But I am getting like “Subscription cannot be found”  
error if Register button is pressed.

I am testing redSensorToCloud app using WP7702. and error shows as follows

May 23 12:07:00 swi-mdm9x28 user.debug Legato: DBUG | redSensorToCloud[29666]/avPublisherComponent T=main | avPublisher.c AvSessionStateHandler() 1206 | Session Stopped  
May 23 12:07:00 swi-mdm9x28 user.debug Legato: DBUG | redSensorToCloud[29666]/avPublisherComponent T=main | avPublisher.c AvSessionStateHandler() 1210 | Record push timer not running

Regards,  
Kayathri