# Error starting redSensorToCloud

**URL:** <https://mangoh.discourse.group/t/error-starting-redsensortocloud/1902>\
**Category:** mangOH Red\
**Created:** [September 13, 2018, 9:37am UTC](https://mangoh.discourse.group/t/error-starting-redsensortocloud/1902 "2018-09-13T09:37:25Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dana](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@dana](https://mangoh.discourse.group/u/dana)\
**Post date:** [September 13, 2018, 9:37am UTC](https://mangoh.discourse.group/t/error-starting-redsensortocloud/1902/1 "2018-09-13T09:37:26Z")

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Hello,  
I have the same problem as in this post: [https://mangoh.discourse.group/t/error-starting-redsensortocloud-solved/1849](https://mangoh.discourse.group/t/error-starting-redsensortocloud-solved/1849), except that I work with a wp85 module.  
Is the given solution applicable to my case?

Thanks,

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**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\
**Post date:** [September 13, 2018, 12:21pm UTC](https://mangoh.discourse.group/t/error-starting-redsensortocloud/1902/2 "2018-09-13T12:21:39Z")

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You need to make sure your toolchain and firmware are lined up?  
Are you using VM, we will update VM today or tomorrow.

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**Author:** ![dana](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@dana](https://mangoh.discourse.group/u/dana)\
**Post date:** [September 13, 2018, 12:41pm UTC](https://mangoh.discourse.group/t/error-starting-redsensortocloud/1902/3 "2018-09-13T12:41:56Z")

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Yes, I use VM.

How can I be sure that the toolchain and firmware are lined up?

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**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\
**Post date:** [September 16, 2018, 1:30am UTC](https://mangoh.discourse.group/t/error-starting-redsensortocloud/1902/4 "2018-09-16T01:30:49Z")

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I was going to instructions to update your VM. However, I am a bit surprised you have this issue with the VM.

There has been no change on the firmware version of WP85 for a while now and the tool chain should be what is it in the VM.

Can you show me the following on your module:  
a. cm info  
b. legato version

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<div class="post-metadata">

**Author:** ![dana](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@dana](https://mangoh.discourse.group/u/dana)\
**Post date:** [September 17, 2018, 8:11am UTC](https://mangoh.discourse.group/t/error-starting-redsensortocloud/1902/5 "2018-09-17T08:11:41Z")

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cm info :

 ![Capture](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/1X/fc33bbff4c7413ad8934e1a0b6f891d7889229c7.png)

legato version :  
 ![Capture1](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/1X/26ae50522b493b0623a4fbdf672a489f3e45eb19.png)