# Can't Connect to AirVantage **URL:** \ **Category:** mangOH Red\ **Created:** [January 14, 2020, 10:32pm UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431 "2020-01-14T22:32:01Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 14, 2020, 10:32pm UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/1 "2020-01-14T22:32:01Z")
Hello, My Mangoh red says its online when I do at!gstatus? but there’s no data from the sensors being printed on the graphs. It was recommended to me to upload an app file to the website to allow the widgets to work but I can’t figure out how to do this. Any help would be greatly appreciated. ---
**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\ **Post date:** [January 14, 2020, 10:43pm UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/2 "2020-01-14T22:43:56Z")
what does cm data show? ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 15, 2020, 1:00am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/3 "2020-01-15T01:00:50Z")
index 1 APN: [internet.sierrawireless.com](http://internet.sierrawireless.com) PDP type: IPV4 connected: no ---
**Author:** ![asyal](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/asyal/32/78_2.png) [@asyal](https://mangoh.discourse.group/u/asyal)\ **Post date:** [January 15, 2020, 1:25am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/4 "2020-01-15T01:25:24Z")
your SIM is not connected to the network. So you dont see any data. can you try cm data connect What do you see? ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 15, 2020, 1:31am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/5 "2020-01-15T01:31:13Z")
it says it can’t remove ’ /etc/resolv.conf ’ because device or resource busy when i do cm data after that, it says i am connected. after i then reboot the device and connect to it again, cm data shows it is not connected ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [January 15, 2020, 1:34am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/6 "2020-01-15T01:34:45Z")
how come yesterday you can send data but now there is such problem? ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 15, 2020, 1:39am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/7 "2020-01-15T01:39:02Z")
Not sure, i just ran redsensortocloud again and it just communicated data, however, like last night the data doesnt make any sense and the graphs arent printing ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [January 15, 2020, 1:41am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/8 "2020-01-15T01:41:28Z")
no idea what you have done as it is working fine in the timeline yesterday… ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 15, 2020, 1:43am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/9 "2020-01-15T01:43:17Z")
cm data now shows it is connected. How do i get the graphs and visuals as noted in the manual to present the data? ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [January 15, 2020, 1:44am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/10 "2020-01-15T01:44:45Z")
you need to import an appmodel file ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 15, 2020, 1:46am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/11 "2020-01-15T01:46:58Z")
where do i get the file from, and to import, do i just upload as you noted earlier today via the develop page? ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [January 15, 2020, 1:48am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/12 "2020-01-15T01:48:10Z")
> [@Air Vantage issues](https://mangoh.discourse.group/t/air-vantage-issues/3417/17): > > every time i try to send LED data it fails ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 15, 2020, 1:51am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/13 "2020-01-15T01:51:31Z")
I tried it again, the command still fails. ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [January 15, 2020, 2:04am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/14 "2020-01-15T02:04:09Z")
which command are you talking about? ---
**Author:** ![alexmanak](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@alexmanak](https://mangoh.discourse.group/u/alexmanak)\ **Post date:** [January 15, 2020, 2:09am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/15 "2020-01-15T02:09:20Z")
the widget for getting the CARD DETECT LED to blink ---
**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\ **Post date:** [January 15, 2020, 2:12am UTC](https://mangoh.discourse.group/t/cant-connect-to-airvantage/3431/16 "2020-01-15T02:12:27Z")
I think you need to get other widget (like temperature, brightness, etc) to work first