# Cannot turn on radio on mangoH Yellow/WP7702

**URL:** https://mangoh.discourse.group/t/cannot-turn-on-radio-on-mangoh-yellow-wp7702/9600
**Category:** mangOH Yellow
**Created:** [August 19, 2021, 2:03am UTC](https://mangoh.discourse.group/t/cannot-turn-on-radio-on-mangoh-yellow-wp7702/9600 "2021-08-19T02:03:15Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![jimch](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jimch](https://mangoh.discourse.group/u/jimch)
#### Post date: [August 19, 2021, 2:03am UTC](https://mangoh.discourse.group/t/cannot-turn-on-radio-on-mangoh-yellow-wp7702/9600/1 "2021-08-19T02:03:15Z")

</div>

Hi, everyone,

I just received my MangoH Yellow and am trying to activate it at the Octave site for a few hours without success. After searching through the forum and having tried the solutions mentioned here ([Stuck in Low Power Mode - Image Preference Mismatch - #8 by liborsvehla - Legato Forum](https://forum.legato.io/t/stuck-in-low-power-mode-image-preference-mismatch/2820/8)), I still cannot turn on its radio. Does anyone have any suggestions? Thanks.

root@swi-mdm9x28-wp:~# cm info  
Device: WP7702  
IMEI: 352653090426529  
IMEISV: 4  
FSN: 4L031670391210  
Firmware Version: SWI9X06Y\_02.32.02.00 c2e98c jenkins 2019/08/30 07:28:21  
Bootloader Version: SWI9X06Y\_02.32.02.00 c2e98c jenkins 2019/08/30 07:28:21  
MCU Version: 002.013  
PRI Part Number (PN): 9909138  
PRI Revision: 001.010  
Carrier PRI Name: SIERRA  
Carrier PRI Revision: 001.027\_000  
SKU: 1104405  
Last Reset Cause: Reset, User Requested  
Resets Count: Expected: 35 Unexpected: 0  
root@swi-mdm9x28-wp:~# cm radio  
Power: OFF  
Current Network Operator:  
Current RAT: Module not registered on network, RAT not available  
Status: Not registered and not currently searching for new operator (LE\_MRC\_REG\_NONE)  
Signal: No signal strength (0)  
PS: Packet Switched Not registered (LE\_MRC\_REG\_NONE)

root@swi-mdm9x28-wp:~# cm radio on  
root@swi-mdm9x28-wp:~# cm radio  
Power: OFF  
Current Network Operator:  
Current RAT: Module not registered on network, RAT not available  
Status: Not registered and not currently searching for new operator (LE\_MRC\_REG\_NONE)  
Signal: No signal strength (0)  
PS: Packet Switched Not registered (LE\_MRC\_REG\_NONE)

---

<div class="post-metadata">

### Author: ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)
#### Post date: [August 19, 2021, 2:39am UTC](https://mangoh.discourse.group/t/cannot-turn-on-radio-on-mangoh-yellow-wp7702/9600/2 "2021-08-19T02:39:45Z")

</div>

what is the following respond in AT command port?  
AT!ENTERCND=“A710”  
AT!Gstatus?  
AT!IMPREF?  
AT+cpin?  
at!UIMS?

---

<div class="post-metadata">

### Author: ![jimch](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jimch](https://mangoh.discourse.group/u/jimch)
#### Post date: [August 19, 2021, 11:29am UTC](https://mangoh.discourse.group/t/cannot-turn-on-radio-on-mangoh-yellow-wp7702/9600/3 "2021-08-19T11:29:30Z")

</div>

Here the responses.

at!entercnd=“A710”  
OK

AT!Gstatus?  
!GSTATUS:  
Current Time: 104 Temperature: 36  
Modem Mitigate Level: 0 ModemProc Mitigate Level: 0  
Reset Counter: 2 Mode: LOW POWER MODE

OK

at!impref?  
!IMPREF:  
preferred fw version: 02.35.02.00  
preferred carrier name: SIERRA  
preferred config name: SIERRA\_001.036\_001  
preferred subpri index: 000  
current fw version: 02.32.02.00  
current carrier name: SIERRA  
current config name: SIERRA\_001.027\_000  
current subpri index: 001

fw version mismatch  
config name mismatch

OK  
at+cpin?  
+CPIN: READY

OK  
at!uims?  
!UIMS: 0

OK

---

<div class="post-metadata">

### Author: ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)
#### Post date: [August 19, 2021, 12:44pm UTC](https://mangoh.discourse.group/t/cannot-turn-on-radio-on-mangoh-yellow-wp7702/9600/4 "2021-08-19T12:44:16Z")

</div>

The fw is not matched, you need to download the correct fw

> **[Getting Started with the mangOH Yellow](https://docs.octave.dev/v2.0/docs/getting-started-with-the-mangoh-yellow)**
>
> In this tutorial, we'll use Octave to observe the value of a light sensor on a mangOH Yellow, generate repeated events for light sensor values, forward the data to an external cloud service (Webhook) and write an event handler that executes at the...
