# Cannot activate device on Octave

**URL:** <https://mangoh.discourse.group/t/cannot-activate-device-on-octave/9234>\
**Category:** mangOH Yellow\
**Created:** [May 26, 2021, 8:33pm UTC](https://mangoh.discourse.group/t/cannot-activate-device-on-octave/9234 "2021-05-26T20:33:13Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![petersvendsen](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@petersvendsen](https://mangoh.discourse.group/u/petersvendsen)\
**Post date:** [May 26, 2021, 8:33pm UTC](https://mangoh.discourse.group/t/cannot-activate-device-on-octave/9234/1 "2021-05-26T20:33:13Z")

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I have two MangOH yellow devices that I am trying activate on Octave (Sierra Wireless). I have followed the MangOH yellow getting started guide. I have been trying to activate them for two days now, but I just keep getting this message on Octave:

> Trying to activate the device for 2 days.  
> Your device seems to have trouble connecting. Ensure the device is in a good network coverage area and reboot it.

Anyone know what could be causing this?

When I use the cm radio command I get this:  
Power: ON  
Current Network Operator: Sierra Wireless  
Current RAT: LTE network (LE\_MRC\_RAT\_LTE)  
Status: Registered to a roaming network (LE\_MRC\_REG\_ROAMING)  
Signal: Strong signal strength (4)  
PS: Packet Switched Registered, home network (LE\_MRC\_REG\_HOME)

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**Author:** ![petersvendsen](https://avatars.discourse-cdn.com/v4/letter/p/51bf81/32.png) [@petersvendsen](https://mangoh.discourse.group/u/petersvendsen)\
**Post date:** [June 11, 2021, 1:54pm UTC](https://mangoh.discourse.group/t/cannot-activate-device-on-octave/9234/2 "2021-06-11T13:54:36Z")

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I found a solution. I needed to update the firmware on the board.