# AirVantage fota not working

**URL:** <https://mangoh.discourse.group/t/airvantage-fota-not-working/6296>\
**Category:** mangOH Red\
**Created:** [March 9, 2021, 3:08pm UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296 "2021-03-09T15:08:48Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![pawelkaniewski](https://avatars.discourse-cdn.com/v4/letter/p/c2a13f/32.png) [@pawelkaniewski](https://mangoh.discourse.group/u/pawelkaniewski)\
**Post date:** [March 9, 2021, 3:08pm UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/1 "2021-03-09T15:08:48Z")

</div>

Hi,  
does AirVantage fota work? I have been following this tutorial: [Mangoh red tutorial](http://mangoh.io/uploaded-documents/Reference/mangOH%20Red/Discover/Getting%20Started/41113734%20mangOH%20Red%20GSG%20-%20HTML5-Responsive%20HTML5/#t=41113734_mangOH_Red_GSG_-_HTML5%2F41112261_AirVan%2F41112261_AirVan.htm) and I cannot see my device online. It is marked as “pending”.

I can ping [google.com](http://google.com), I double checked my imei and SN, I have redCloud running and I run out of ideas what might be the issue…

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**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [March 9, 2021, 3:19pm UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/2 "2021-03-09T15:19:11Z")

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Try

at+wdsi=8191  
at+wdss=0,“your\_apn"  
at+wdss=1,1

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<div class="post-metadata">

**Author:** ![pawelkaniewski](https://avatars.discourse-cdn.com/v4/letter/p/c2a13f/32.png) [@pawelkaniewski](https://mangoh.discourse.group/u/pawelkaniewski)\
**Post date:** [March 9, 2021, 3:43pm UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/3 "2021-03-09T15:43:25Z")

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> at  
> OK  
> at+wdsi=8191  
> ERROR  
> at+wdss=0,“internet”  
> ERROR  
> at+wdss=1,1  
> OK

I don’t know why these commands don’t work. Should I do anything before entering these?

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [March 9, 2021, 3:56pm UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/4 "2021-03-09T15:56:18Z")

</div>

you can see my log below: ( you might need to set the APN by +CGDCONT)

root@swi-mdm9x28:~# microcom /dev/ttyAT

at+wdsi?  
+WDSI: 4479

OK

ati3  
Manufacturer: Sierra Wireless, Incorporated  
Model: WP7608  
Revision: SWI9X07Y\_02.16.02.00 000000 jenkins 2018/04/19 19:59:02  
IMEI: 352913090100734  
IMEI SV: 4  
FSN: XG805285330204  
+GCAP: +CGSM

OK

at+wdss=1,1  
OK

+WDSI: 4

+WDSI: 6

+WDSI: 23,1  
at  
OK  
at+wdss=1,0  
OK

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<div class="post-metadata">

**Author:** ![pawelkaniewski](https://avatars.discourse-cdn.com/v4/letter/p/c2a13f/32.png) [@pawelkaniewski](https://mangoh.discourse.group/u/pawelkaniewski)\
**Post date:** [March 10, 2021, 9:12am UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/5 "2021-03-10T09:12:36Z")

</div>

Here is my log. Maybe you can see an error here?

> root@swi-mdm9x28-wp:~# microcom /dev/ttyAT  
> at  
> OK  
> at+wdsi?  
> +WDSI: 1
> 
> OK  
> ati3  
> Manufacturer: Sierra Wireless, Incorporated  
> Model: WP7607-1  
> Revision: SWI9X07Y\_02.28.03.05 000000 jenkins 2019/07/08 11:04:16  
> IMEI: 359780080673142  
> IMEI SV: 6  
> FSN: V2929200001510  
> +GCAP: +CGSM,+DS,+ES
> 
> OK  
> at+wdss=1,1  
> OK  
> at  
> OK  
> at+wdss=1,0  
> OK  
> at+cgdcont?  
> +CGDCONT: 1,“IP”,“internet”,“0.0.0.0”,0,0,0,0  
> +CGDCONT: 2,“IPV4V6”,“ims”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0  
> +CGDCONT: 3,“IPV4V6”,“sos”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,1
> 
> at+cgdcont?  
> +CGDCONT: 1,“IP”,“internet”,“0.0.0.0”,0,0,0,0  
> +CGDCONT: 2,“IPV4V6”,“ims”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,0  
> +CGDCONT: 3,“IPV4V6”,“sos”,“0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0”,0,0,0,1
> 
> OK  
> at+wdsi?  
> +WDSI: 1
> 
> OK  
> at+wdsi=4479  
> OK  
> at+wdsi?  
> +WDSI: 4479
> 
> OK  
> at+wdsg?  
> ERROR  
> at+wdsg=?  
> OK  
> at+wdsg  
> +WDSG: 0,3  
> +WDSG: 1,0
> 
> OK  
> at+wdsi?  
> +WDSI: 4479
> 
> OK  
> at+wdsc?  
> +WDSC: 0,0  
> +WDSC: 1,1  
> +WDSC: 2,1  
> +WDSC: 3,0  
> +WDSC: 4,15,60,240,480,1440,2880  
> +WDSC: 5,1  
> +WDSC: 6,1
> 
> OK
> 
> OK  
> at+wdss=1,1  
> OK
> 
> +WDSI: 4  
> at+wdsi?  
> +WDSI: 4479
> 
> OK
> 
> +WDSI: 6
> 
> +WDSI: 23,1

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [March 10, 2021, 9:27am UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/6 "2021-03-10T09:27:21Z")

</div>

it is the same as mine.

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<div class="post-metadata">

**Author:** ![pawelkaniewski](https://avatars.discourse-cdn.com/v4/letter/p/c2a13f/32.png) [@pawelkaniewski](https://mangoh.discourse.group/u/pawelkaniewski)\
**Post date:** [March 10, 2021, 9:28am UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/7 "2021-03-10T09:28:13Z")

</div>

Yes it looks the same. So what might be the problem? Where should I look for it?

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<div class="post-metadata">

**Author:** ![jyijyi](https://sea2.discourse-cdn.com/flex016/user_avatar/mangoh.discourse.group/jyijyi/32/997_2.png) [@jyijyi](https://mangoh.discourse.group/u/jyijyi)\
**Post date:** [March 10, 2021, 9:33am UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/8 "2021-03-10T09:33:32Z")

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how about delete the module in Airvantage website and register and reconnect ?

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<div class="post-metadata">

**Author:** ![pawelkaniewski](https://avatars.discourse-cdn.com/v4/letter/p/c2a13f/32.png) [@pawelkaniewski](https://mangoh.discourse.group/u/pawelkaniewski)\
**Post date:** [March 10, 2021, 9:48am UTC](https://mangoh.discourse.group/t/airvantage-fota-not-working/6296/9 "2021-03-10T09:48:16Z")

</div>

It helped!

1. I deleted and registered again the device on Airvantage website
2. I run at+wdss=1,1

> at+wdss=1,1  
> OK
> 
> +WDSI: 4
> 
> +WDSI: 5
> 
> +WDSI: 4
> 
> +WDSI: 6
> 
> +WDSI: 23,0
> 
> +WDSI: 4
> 
> +WDSI: 6
> 
> +WDSI: 23,1

And it looks like it is working now.  
Thank you for your support.
