# AirVantage: Context is not Valid for the User

**URL:** <https://mangoh.discourse.group/t/airvantage-context-is-not-valid-for-the-user/1966>\
**Category:** mangOH Red\
**Created:** [October 1, 2018, 7:04pm UTC](https://mangoh.discourse.group/t/airvantage-context-is-not-valid-for-the-user/1966 "2018-10-01T19:04:58Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![grafmark59](https://avatars.discourse-cdn.com/v4/letter/g/e19adc/32.png) [@grafmark59](https://mangoh.discourse.group/u/grafmark59)\
**Post date:** [October 1, 2018, 7:04pm UTC](https://mangoh.discourse.group/t/airvantage-context-is-not-valid-for-the-user/1966/1 "2018-10-01T19:04:58Z")

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So I’m trying to register a device to AirVantage, and I copied the ICCID, IMEI, and FSN exactly, however I keep getting the error “context is not valid for the user” and I think they’re more related to the IMEI and FSN, but nothing seems to be posted here other than this: [Unable to register mangOH red with WP8548 on Airvantage](https://mangoh.discourse.group/t/unable-to-register-mangoh-red-with-wp8548-on-airvantage/1661)

It’s seems to be the same error but it was never solved. Has anyone else run into this?

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**Author:** ![walawalkarp](https://avatars.discourse-cdn.com/v4/letter/w/c0e974/32.png) [@walawalkarp](https://mangoh.discourse.group/u/walawalkarp)\
**Post date:** [November 2, 2018, 6:29pm UTC](https://mangoh.discourse.group/t/airvantage-context-is-not-valid-for-the-user/1966/2 "2018-11-02T18:29:16Z")

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Even I’m getting same error after entering correct entries. Has anyone figured out whats the root cause of the problem?

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**Author:** ![mvonflotow](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@mvonflotow](https://mangoh.discourse.group/u/mvonflotow)\
**Post date:** [October 2, 2019, 5:54pm UTC](https://mangoh.discourse.group/t/airvantage-context-is-not-valid-for-the-user/1966/3 "2019-10-02T17:54:11Z")

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Were either of you (@walawalkarp or @grafmark59) able to get to the bottom of this? I am experiencing the same issue.

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**Author:** ![grafmark59](https://avatars.discourse-cdn.com/v4/letter/g/e19adc/32.png) [@grafmark59](https://mangoh.discourse.group/u/grafmark59)\
**Post date:** [October 2, 2019, 6:13pm UTC](https://mangoh.discourse.group/t/airvantage-context-is-not-valid-for-the-user/1966/4 "2019-10-02T18:13:04Z")

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I was not. The only thing that I could think of was that it was previously used by someone else, and that they might have registered it before I used it, which may be preventing me from doing so? But regardless, we ended up moving to a different solution due to the lack of documentation/support.

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**Author:** ![mvonflotow](https://avatars.discourse-cdn.com/v4/letter/m/cdc98d/32.png) [@mvonflotow](https://mangoh.discourse.group/u/mvonflotow)\
**Post date:** [October 2, 2019, 6:24pm UTC](https://mangoh.discourse.group/t/airvantage-context-is-not-valid-for-the-user/1966/5 "2019-10-02T18:24:41Z")

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Indeed, a colleague of mine had already registered this device/SIM configuration. This seems to have been be the cause.

Cheers