# Air Vantage connection front pannel?

**URL:** <https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279>\
**Category:** Cloud & Connectivity\
**Created:** [March 29, 2021, 2:03pm UTC](https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279 "2021-03-29T14:03:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![gavinoimparato1](https://avatars.discourse-cdn.com/v4/letter/g/f475e1/32.png) [@gavinoimparato1](https://mangoh.discourse.group/u/gavinoimparato1)\
**Post date:** [March 29, 2021, 2:03pm UTC](https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279/1 "2021-03-29T14:03:15Z")

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Hi! I’m trying to register my device to air Vantage. I’m following this tutorial:  
[https://mangoh.io/uploaded-documents/Reference/mangOH%20Red/Discover/Getting%20Started/mangOH%20Red%20GSG%20-%20Windows%20R5/41112261\_mangOH\_Red\_GSG\_-\_HTML5/41112261\_AirVan/41112261\_AirVan.htm](https://mangoh.io/uploaded-documents/Reference/mangOH%20Red/Discover/Getting%20Started/mangOH%20Red%20GSG%20-%20Windows%20R5/41112261_mangOH_Red_GSG_-_HTML5/41112261_AirVan/41112261_AirVan.htm)

Can someone explain me why I see this pannel:  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/c/c372dd786b3143c36d62c7c6bf919f380fa5a4c5.png)

and not this pannel?  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/b/bf85d7d4f987ccc738401f1db60f648784e0f0a5.png)

When I login into AirVantage I don’t see develop and configure options…

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**Author:** ![myi](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@myi](https://mangoh.discourse.group/u/myi)\
**Post date:** [March 30, 2021, 9:13am UTC](https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279/2 "2021-03-30T09:13:33Z")

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I just created a new account without any problems. Even if I log out and log in again, I can see the “Configure” and “Develop” button.

You can try to remove the “cookies and site data” of [airvantage.net](http://airvantage.net) and login again.

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**Author:** ![gavinoimparato1](https://avatars.discourse-cdn.com/v4/letter/g/f475e1/32.png) [@gavinoimparato1](https://mangoh.discourse.group/u/gavinoimparato1)\
**Post date:** [March 30, 2021, 10:00am UTC](https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279/3 "2021-03-30T10:00:58Z")

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yes, I solved this way, I wanted to try to understand if there was the possibility to change the nature of an existing account (so as not to create many), but unfortunately it is not possible. Thank you very much

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**Author:** ![gavinoimparato1](https://avatars.discourse-cdn.com/v4/letter/g/f475e1/32.png) [@gavinoimparato1](https://mangoh.discourse.group/u/gavinoimparato1)\
**Post date:** [March 31, 2021, 2:57pm UTC](https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279/4 "2021-03-31T14:57:32Z")

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Hi, I actually solved the problem:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/f/fd86916c7bbf7a8acafc69c332e653c1430b0bea.png)

but I have another problem. when I enter in the account, I see this:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/9/9a9ceb03c94be6d137e4b2e667ec4c9594c1f87a.png)

and not this:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/c/c6d935fed1326c37957b6a5454cb605bbe69437d.png)

Anyway, I go to Register and I find:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/0/07bdb2e01b4b272551f647c26699abe7eecb108f.png)

and not  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/1/180ccb545b239a3f9f4856a34b3c35491582776b.png)

and so I can’t insert the SIM parameter. The result is that I can’t sinchronize the system. How can I do to see the correct things on sierra account?

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**Author:** ![myi](https://avatars.discourse-cdn.com/v4/letter/m/ea666f/32.png) [@myi](https://mangoh.discourse.group/u/myi)\
**Post date:** [April 1, 2021, 2:02am UTC](https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279/5 "2021-04-01T02:02:30Z")

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I believe you are using an older account. Please create a new account with the following link:

[https://eu.airvantage.net/accounts/signup?type=Mangoh](https://eu.airvantage.net/accounts/signup?type=Mangoh)

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<div class="post-metadata">

**Author:** ![gavinoimparato1](https://avatars.discourse-cdn.com/v4/letter/g/f475e1/32.png) [@gavinoimparato1](https://mangoh.discourse.group/u/gavinoimparato1)\
**Post date:** [April 1, 2021, 8:32am UTC](https://mangoh.discourse.group/t/air-vantage-connection-front-pannel/7279/6 "2021-04-01T08:32:55Z")

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Hi! Thanks for your answer. I got over the problem solved the same account using these commands:  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/mangoh/original/2X/2/22684a45328305d81b530786128f7a33355b60ae.png)

Best regards
